Weather reviewing draft documents with technical staff and end user representatives on complex software and engineering projects or simple navigation, highly developed writing and project management skills ensure the successful delivery of system documentation.
We have authored and implemented Document Control, Content Management, Quality Management, and Change Control systems and have the capacity to plan, organise and engage with IT developers, business analysts and architects for the technical review and editorials of the documents prepared.
We can also
- Develop training material using existing toolsets and technologies and deliver training to end users
- Perform web content maintenance, design of web documents, using desktop publishing tools.
- Provide extensive experience with document authoring tools (Word, FrameMaker), single source publishing and help file creation (MadCap Flare, AuthorIT), and process mapping software (Visio, ABC Flowcharter).